We offer a lifetime money back guarantee on the authenticity of our merchandise. All our Discounted Designer products are authentic and all the handbags and accessories come with their original packaging such as dust bags, cards, authenticity cards.  Our Designer merchandise is nonrefundable and can only be exchanged if defective.  Shipping fees not refundable.   

We charge $A49.95 delivered to your door.  For all designer handbag/bag this cost is charged for each purchase.  Because all our authentic designer bags are very valuable we do not want items lost or misplaced for you.  We send your purchase/s by a very secure delivery service. 

The Conditions for return of Designer Products approved following problems encountered.

1.  Designer Product Handbag, Tote Bag, Messenger Bag or Bag, Wallets when received are different to the product picture displayed on our website. Shades of color may vary slightly due to different production runs.  This is not a reason for return or refund.

2.  You cannot choose a Designer Product and then simply change your mind upon receipt of your order.

3.  You have found a different designer product since you placed your order at another outlet and just want to return your purchase. No accepted.

4.  If product on arrival is defective.

To receive a refund if any of these problems are encountered you need to -

1.  Supply a picture of your designer product within 24 hours of receipt of your designer product.  No claims will be accepted after this time.

2.  An email within 24 hours of receipt of your order to our Customer Support Team stating why your designer product is defective.  Email support@handbagbrandsonline.com